Is it possible for eCommerce Implementers to plan for Stupid?

I have been laying some miniscule bets with my fellow Digeratis on how long will it be before the global eCommerce community has its own version of the UK PPI fiasco?  For those of you foreign to these shores, this was the supposedly industry scale mis-selling of payment protection insurance to consumers who took out loans or wanted to protect their credit card repayments when they were sick or unemployed.  So far this episode has cost the UK banking industry £12 billion ($19.1 billion)!  ....


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